Is this a gift for someone? – Juvi Designs
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Merry Christmas from all of us here at Juvi! Online orders placed from the 20th December will be shipped on the 6th January.

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Why Shop With Juvi?

Irish Family

Free Shipping over €60

1 year warranty

Ethically sourced gemstones

Responsibly Manufactured

Is this a gift for someone?

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Sourcing & Materials

SUSTAINABILITY PROMISE

Every Juvi gemstone has been hand-picked and hand-cut from fully ethical & sustainable sources. We work with recycled Gold & Silver, for a gentle carbon footprint.

BIODEGRADABLE PACKAGING

Our impact on our precious mother nature is incredibly important to us, so we have created a fully sustainable yet luxury gifting bag & jewellery box. Allowing you to enjoy the full Juvi experience while being earth-kind.

OUR GEMSTONES

All of our beautiful, natural gemstones are ethically sourced from around the world. Our talented team of gemstone cutters in Jaipur, India hand cut every stone to enhance it's natural sparkle. Check out our gemstone page to learn more about our beautiful Juvi gems and discover your birthstone

Care Instructions

How do I take care of my jewelry?

Taking good care of your jewellery will help it last a lifetime! For a longer lasting vermeil coating, remove your Juvi jewellery before using chemicals, such as cleaning sprays, hand sanitiser and also when applying beauty products, hairspray or perfume. A great rule of thumb is to put your jewellery on last, once you are prepped and ready to go. Remove your jewellery before swimming in the sea, a pool or showering to protect it from dullness and erosion. Store your jewellery in a bag or Juvi box when not being worn to reduce tarnish and scratches. If you start to notice tarnishing or dullness, gently rub your jewellery with a silver cloth in a circular motion until it's gleaming again. If your Juvi piece is in need of a little extra TLC you can book it into our workshop for replating or repair here

Does plating come off?

The nature of gold plating is that it will fade over time, and rings generally will experience this quickest as they are constantly rubbing against handheld items on a daily basis. Some pieces are made from gold toned metals such as brass, so the colour difference is not very obvious when the gold plating fades. Most Juvi jewellery uses sterling silver as a base metal so the silver colour will eventually show through, but it means our customers can be certain that their piece is solid precious metal all the way through!

Can I have my pieces replated?

We offer a replating service which is free of charge for the first year after purchase, to help keep your pieces looking brand new. After this time there is a small fee to cover the cost of the 18ct gold. Please book your piece into our workshop here

Do you have a warranty?

We offer a 1 year warranty on all of our silver and gold vermeil pieces. Gold plating and craft flaws are covered within this time. Our friendly workshop team are always on hand to bring your piece back to life, even if it's outside the warranty. You can book in your piece for replating or repair here

Brass pieces are covered under a 30 day warranty and we are committed to replacing your piece at no charge if it is affected by a craft flaw.

Shipping

We want your new piece of Juvi to get to you quickly and safely, so we use UPS for all orders.

REGULAR SHIPPING GUIDELINES Although we endeavor to have your piece with you as quickly as possible, please note that we cannot guarantee delivery times. We work with UPS as our delivery partner. Due to high volumes, please allow up to 7 working days for delivery.

The Republic of Ireland, UPS (€5.75) – please allow 2-4 working days for delivery.

You can track your order by logging into My Account. Tracking details are available from the moment your order is dispatched. This includes international orders. You will also receive an order confirmation with tracking details by email

Guarantee & Returns

Our Policy

We hope you love your Juvi jewellery, but should you find the need for an exchange or refund, we are happy to do so at our stores in Arnotts, Dublin, or Brown Thomas, Cork, within 28 days of delivery. Alternatively, you can return it directly to our workshop, simply email hello@juvidesigns.com for details

For hygiene reasons, we cannot exchange earrings, we hope you understand.  It’s best to bear this in mind when considering gifting a pair of earrings.

Due to the unique, bespoke nature of our Initial Hand-Stamped Jewellery, we do not offer refunds or exchanges on pieces from this collection.

Vermeil is gold plating over sterling silver and over time it can eventually start to fade. To keep your piece looking like new, we offer a replating service to freshen it up so you can continue wearing it for years to come. Our lovely team in our workshop is always on hand to advise you regarding alterations, resizes and repairs. Email us at repairs@juvidesigns.com and we will be happy to help you.

Other FAQs

What is gold vermeil?

Gold vermeil refers to gold plating on top of sterling silver. All of our gold plating is 18ct. Please see our care section on how to keep your gold vermeil looking sparkling.

Can I order a custom ring size?

Yes, most of our rings can be made to any size! Please add a note when you place your order to tell us the size you need.

What metal do you use?

Our pieces are made of Sterling Silver, Gold Vermeil, Brass and 9ct Gold. All of the precious metal that we use is recycled from jewellery, giftware and electronic industries. Using recycled materials means our impact on the earth is lessened and we are working to your expectations of being as ethical as possible.

What is my birthstone?

Discover your birthstone and learn more about our beautiful gems by heading over to our birthstone page

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